Our Commitment
KindlyMoments is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which help make web content more accessible to users with visual, auditory, motor, and cognitive disabilities.
Accessibility Features
Our platform and marketing experiences are designed with accessibility in mind, including:
- Keyboard navigation for interactive elements
- Screen reader support and meaningful reading order
- Color contrast ratios that support readability
- Resizable text compatible with browser and OS settings
- Alternative (alt) text for meaningful images
- Visible focus indicators for keyboard users
- Semantic HTML structure for clarity and compatibility
- ARIA landmarks and attributes where they improve assistive technology support
Assistive Technologies
We test and support common assistive technologies used in healthcare and home environments, including:
- JAWS
- NVDA
- VoiceOver
- TalkBack
- Dragon NaturallySpeaking
Known Limitations
Despite our efforts, some third-party content or rapidly evolving product areas may not yet meet every accessibility standard. We track issues, prioritize remediation, and release improvements on an ongoing basis. If you encounter a barrier, please contact us using the information below so we can assist you and address the issue.
Feedback & Contact
We welcome your feedback on the accessibility of KindlyMoments. If you experience difficulty accessing any part of our website or services, or if you use assistive technology and need a reasonable accommodation, please let us know.
Email: accessibility@kindlymoments.com
Phone: 1-800-555-0199 (Mon–Fri, 8am–8pm ET)
We aim to acknowledge accessibility-related inquiries within two business days and will work with you on next steps, including alternative formats or accommodations where appropriate.
Regulatory Compliance
This statement reflects our alignment with the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act where applicable, and WCAG 2.1 Level AA. Accessible design also supports HIPAA-related expectations: when protected health information (PHI) is presented digitally, patients and authorized representatives must be able to understand and use that information effectively. Accessibility is part of our broader privacy, security, and compliance program for health information.