Enrollment & EligibilityMedicare & BillingPrivacy & SecurityFamily AccessClinical QuestionsTechnical SupportEnrollment & EligibilityWho is eligible for KindlyMoments?How quickly can we start after discharge?Do I need special equipment?Can I enroll myself, or does my doctor have to?What conditions does KindlyMoments support?Medicare & BillingDoes Medicare cover this service?What if I'm not Medicare-eligible?Will my doctor be notified?Are there any hidden fees?How do I cancel my subscription?Privacy & SecurityIs my health information secure?Who can access my health information?Where is my data stored?Can I delete my data?Family AccessCan my family see my health information?How many family members can access the dashboard?Can family members communicate with the care team?What if I want to remove a family member's access?Clinical QuestionsIs KindlyMoments a replacement for my doctor?What happens if my vitals are abnormal?Who are the nurses on the hotline?Can KindlyMoments prescribe medications?Technical SupportWhat if I need help using the app?Do you support Spanish or other languages?What devices are compatible?What if my internet goes down?Still have questions?Our care coordination team is available 24/7.Contact UsCall 1-800-555-0199