How It Works
From discharge to full recovery — here's exactly what to expect with KindlyMoments
Step-by-Step Enrollment
Getting started takes less than 24 hours.
Eligibility Check
We verify your insurance coverage (Medicare, private, or self-pay) and confirm enrollment eligibility. Most patients qualify for $0 cost under Medicare.
Care Team Coordination
Your discharge planner or physician initiates enrollment. We coordinate with your existing care team to ensure seamless transition.
Device Setup
Download the KindlyMoments app on any smartphone or tablet. Comprehensive plan patients receive connected monitoring devices (BP monitor, pulse oximeter) at no extra cost.
Family Onboarding
Invite family members to your dashboard. You control exactly what each person can see. Our team walks everyone through the platform.
What to Expect Each Week
Your monitoring intensity adapts as you recover — more support early, gradual independence over time.
Intensive Monitoring
- Daily vital signs check-in (blood pressure, heart rate, oxygen, weight)
- Daily medication adherence confirmation
- Daily nurse call to assess symptoms and recovery progress
- Family dashboard updates in real-time
- 24/7 nurse hotline access for concerns
Active Recovery
- Twice-weekly vital signs monitoring
- Medication reminders continue
- Bi-weekly nurse check-in calls
- Activity tracking and mobility goals
- Follow-up appointment reminders
Transition to Independence
- Weekly vital signs monitoring
- Self-management education modules
- Recovery milestone assessment
- Graduation planning with care team
- Long-term wellness plan creation
Sustained Wellness
- Monthly wellness check-ins
- Continued medication management
- Chronic condition monitoring if applicable
- Family dashboard remains active
- Re-enrollment if new discharge occurs
Technology Requirements
No special equipment needed to get started.
Smartphone or Tablet
iOS 14+ or Android 10+
Internet Connection
Wi-Fi or cellular data
Connected Devices
Provided free with Comprehensive plan
No Computer Required
100% mobile-friendly experience
Family Involvement
Recovery is a team effort. KindlyMoments keeps your family informed and involved, even from hundreds of miles away.
Ready to Get Started?
Join thousands of patients and families experiencing better post-discharge recovery.